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Article Name: After the Technology Sale
Author: Mary Deluca
Volume: 11.4
Article Summary: Every year since we`ve been publishing Courier Magazine, we`ve devoted one issue to technology. We`ve featured products, enhancements, features and so forth. In this issue, our focus is on "after the sale." What happens after you sign the contract, plunk down the payment and start to work with your new technology? No matter how glitzy or forward-looking the technology is, no matter what the price is ... if thesupport service isn`t there, it won`t do you much good.







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