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| Article Name: Dispatch Terms 101 |
| Author: Greg Kidd |
| Volume: 13.3 |
| Article Summary: Given that we all work in the courier industry dayin and day-out, one might assume we all have a common understanding of the terms that we use and the way that we use them. But do we? As an observer once noted about the difficulties between Americans and the British: "they are two peoples separated by a common language." |
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