General Session: Increase Profits with Better Financial Management
Friday, November 10, 2006 8:45 – 10 a.m.
Jim Hansell, author of The Business of Same Day Deliveries
Jim Hansell owned Mid-Counties Delivery Service (Santa Cruz, CA) from 1988 until 2002, in which time he increased annual revenues from a few hundred thousand dollars to $2,500,000. He is also the author of The Business of Same Day Deliveries which has been well received by the. In this presentation Hansell will combined his financial experience from his first career in the corporate world with his successful career experience as a courier company owner and reveal how accounting is at the heart of his success and shed light on some of the little-known and lesser-understood ways to turn accounting measures into profits.

Breakout Session 1A & 2C: Good Hiring & Firing Decisions
Friday, November 10, 2006 10:30 – 11:30 a.m.
Friday, November 10, 2006 12:30 – 1:15 p.m.
David Levaton, LevatonLaw
One of the most difficult issues facing owners of companies today is hiring qualified employees; and, conversely, what to do if that person doesn’t work out. In this session David Levaton, a respected attorney, successful business owner and franchise expert, will be sharing his personal and legal suggestions on how to make good hiring and firing decisions.

Breakout Session 1B: Business IQ: When to Say No!
Friday, November 10, 2006 10:30 – 11:30 a.m.
Panel Discussion
This panel of three of the industry’s most experienced and knowledgeable professionals, Randy Paz (Accurate Courier & Logistics; Las Vegas, NV), Barry Greer (Continental Messenger & Delivery Services; Glendale, CA) and Jake Hatling (Dash Delivery Services, Inc.; Minneapolis, MN) bring you Business IQ: When to Say No! In this session they will reveal years’ worth of experience to save you from mistakes. The trio will focus on differentiating between jobs that are profitable and those that eat away at time and resources.

Breakout Session 1C: Managing Warehouse Space
Friday, November 10, 2006 10:30 – 11:30 a.m.
Robert Shaunnessey, WERC
Warehousing is a logical and profitable adjunct to your courier business. But it won’t bring in that jackpot you’re looking for unless it’s run efficiently and proficiently. Robert L. Shaunnessey, executive director of the Warehousing Education and Research Council (WERC), will review of the current status of the warehousing business in the US and a look into some ways to make money selling it as a service.

Breakout Session 2A: Maximizing the Technology You Already Own
Friday, November 10, 2006 12:30 – 1:15 p.m.
Panel Discussion
You’ve got the latest and greatest technology available, but are you using it to its full advantage? Chances are you’re not, according to our team of technology experts, Tony Lourakis (Complete Innovations, Ontario, Canada), Angela Berna (CXT Software; Phoenix, AZ), and Scott Gallagher (Comprehensive Courier Solutions; Chicago, IL). In Maximizing the Technology You Already Own, the panel will explain what they regularly see as the most un-used or underused technology features and provide you with tools to eliminate those stumbling blocks and start making your technology work for your company right away.

Breakout Session 2B: Breaking into Medical Deliveries – STAT!
Friday, November 10, 2006 12:30 – 1:15 p.m.
Ken Arnold, Integrity Corporate Services LLC
Don’t count on luck if you’re making medical deliveries. Medical delivery expert and trainer Ken Arnold (Integrity Corporate Services LLC, Castle Rock, CO) will offer insight into some of the pitfalls of doing medical deliveries, some of the benefits, and share some interesting stories from his over 20 years experience as an "insider" to the clinical lab industry and 2 time medical specialties courier services owner.

General Session: Learning to Let Grow
Friday, November 10, 2006 1:30 – 2:30 p.m.
Dan Byrne, BeavEx
Juggling dispatch, bookkeeping, sales and your company website? If so, you may be thwarting your company’s growth. No one knows better than the people at BeavEx, who have watched their company, become a formidable market competitor with annual revenues of $120 million. The secret? Founder Mark Tuchmann readily admits his turning point happened when he let go and let grow. BeavEx VP Marketing Dan Byrne (BeavEx; Atlanta, GA) will explain how you can increase profits by learning to let grow.

General Session: Growing Your Business: New Visions/New Verticals
Friday, November 10, 2006 3 – 4 p.m.
Phillippe Gabay, Diamond Transportation Group
Wanting to grow your business, but you are not sure where to aim? You will after attending New Visions/New Verticals with Philippe Gabay (Diamond Transportation Group, Philadelphia, PA). Gabay will share the knowledge he’s learned to expand his family courier business into one of the most successful transportation companies on the East Coast.

General Session: Collecting on Accounts Receivable
Saturday, November 11, 2006 9 – 10a.m.
Barbara Font, Profiles International, Inc.
Be prepared to learn and be entertained in this session that will clearly illustrate how to get paid for your work. Barbara Font (Profiles International, Inc., Missoula, MT) has consulted for some of the largest, most profitable transportation companies in the world, and she will train you in the same accounting secrets she’s taught them.

General Session: Industry Clearinghouse Panel
Saturday, November 11, 2006 10:15 – 11 a.m.
Panel Discussion
Pose your questions to a panel of industry experts and get the opinions and advice you need to resolve problems and handle growth in your business. Among the panel members, Larry Schwartz (Baron Messenger Service, Miami, FL), Greg Clemens (Action Messenger Service, Las Vegas, NV) and Denise Buchman (Maryland Messenger, Baltimore, MD).

General Session: Small Ideas for Big Branding
Saturday, November 11, 2006 11 a.m. – 12 p.m.
Bruce Ross, ExpressAir Delivery Service
Gaining name recognition through marketing and advertising can be expensive and time consuming. Bruce Ross (ExpressAir Delivery Service, Costa Mesa, CA) will teach you some tricks on how to increase your name recognition without spending a fortune. Place your bets on this session and you’ll surely go home a winner!