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2019Committed to Giving Back
I worked in the delivery industry for many years before founding Elite Transportation Systems, Inc. in 2000. Through those years I’ve experienced the many ups and downs associated with the business; the driver shortages and cyclical flow of customers and business, and the continuously changing business environment from “on-demand” to “last mile.”
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2018Dealing With Online Customer Reviews
In today’s online world, a delivery gone wrong creates more than an unhappy customer. It can reverberate around the world on the web. Whether it’s a bad review on Yelp or a nasty post on Facebook, it can and will affect your business.
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2017What CEOs Have to Do to Survive in 2017
Courier Magazine recently interviewed Jim Fowler, founder of Owler, a company that crowd-sources information and has built a large database of company and executive information. Owler has more than a million users to date.
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